University of Pennsylvania DIRECTOR, BUSINESS ENGAGEMENT in Philadelphia, Pennsylvania

DIRECTOR, BUSINESS ENGAGEMENT Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Posting Details

Reference Number 07-30374


School Name Wharton School

Org Marketing and Communications Group

Posted to the Web 11/09/2018

Posted Job/Salary Grade 030

Employment Type Exempt

Hours 35

Position Type Full Time

Position Schedule 9:00 am - 5:00 pm

Months 12

Position Length Ongoing

Position End Date

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The World’s First Business SchoolJOSEPH WHARTON, FOUNDERIn 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania.Wharton’s pioneering vision was to produce graduates who would become ‘pillars of the state, whether in private or in public life.’ The Wharton School maintains a long tradition of educating visionary business leaders in academia, business, government, and not-for-profit organizations.Today, Wharton has expanded the scope of this vision to become the most comprehensive source of business knowledge in the world – with over 225 faculty members, 95,000 alumni, 5,000 students across 10 academic departments, 20 research centers, and more than 9,000 executive education participants annually.


The Director, Business Engagement reports directly to the Chief Communications and Marketing Officer (CCMO) in Wharton’s Marketing and Communications Department, is a key member of the CCMO leadership team, and will recruit, lead, and develop a team of three project managers. Primary areas of responsibility include: * Client Service and Marketing Strategy: brings strategic acumen to client marketing needs and serves as the primary client contact for all projects * Project Management Coordination and Logistics: effectively and efficiently leads prioritization of all department work and plans necessary staffing; manages processes, schedules, budgets, and project quality* Communication within the Team and with Stakeholders: ensures clear communication across project teams and stakeholder groupsThe Director must develop and maintain high-level collaborative relationships internally and across the School and University. The ideal candidate is a strategically minded client service, project and program management expert, mentor, and advocate. The Director has mastered the ability to assess client business needs and think strategically to lead development and implementation of tactics/programs flawlessly. He/she possess a combination of skills including the ability to ask penetrating questions, detect unstated assumptions, resolve conflicts, and develop and manage the execution of strategy. The Director will understand the Wharton Marketing and Communication’s Department’s work products and will lead teams delivering work for the six revenue-producing lines of business (LOBs) as well as other departments and centers of various sizes and marketing/comms needs at Wharton. He/she will work in close collaboration with the department Directors, including Events, Media Relations, Social Media, Creative Services, Marketing Technology and Business Administration, to deliver best-in-class marketing and communications solutions. He/she is a trusted partner able to lead internal and external teams to align on a mutual understanding of all deliverables and drive them to successful completion. The Director demonstrates the leadership and confidence required to move projects forward in a firm but respectful way.He/she is able to make decisions which provide continuous justification towards the business case and ensure the project does not veer off track. The Director will actively support, direct and oversee assigned projects and team members for successful completion of the project.


Bachelor’s degree required, preferred in Marketing or Business Administration or related field; 10+ years applicable experience as an Account Manager or Client Facing Project Manager in an agency or client setting; or equivalent combination of education and experience.Excellent leadership and communication skills, including verbal, written, and interpersonal communications skillsSuperior client relationship and management skillsExceptional organizational skills and obsessive attention to detailDemonstrated experience of directing a variety of integrated projects, including branding, websites, social media, video, print, radio, emails, and digital advertising, as well as involvement in strategy and marketing/tactical plan developmentProven skill in managing multi-disciplinary teams, which may consist of strategists, community managers, analysts, designers, writers, developers, producers, technologists, public relations and social media experts, etc.Exemplary teamwork skills and strong work ethicAbility to work on multiple projects with varying deadlinesExpert at project and program managementSolid understanding of project management methodology, including the ability to identify and resolve issues, manage risk and develop detailed work plans and specificationsFamiliarity with project management software/applications such as Basecamp, Microsoft Project, Harvest, Jira, Smartsheet, etc.Prior experience managing external vendors and resources to assist with executionWebsite build and site migration experience required

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Quick Link

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  • How did you hear about this employment opportunity?

  • Jobs@Penn

  • Contacted by a Penn Recruiter

  • Referred by a Penn Employee

  • Referred by a friend or family member

  • Higher Education Recruitment Consortium (HERC)

  • Inside Higher Ed


  • Other Internet Advertisement

  • Linkedin

  • Twitter

  • Other Social Media Site

  • Professional Affiliation/Trade Website

  • Diversity Association/Publication Website

  • Heard about it at a conference or career fair

  • Apple One

  • Recruitment and/or staffing agency

  • What is your highest level of education completed?

  • Less than high school education

  • High School Diploma or GED

  • Vocational or Technical School

  • Associate's Degree or Two Year College

  • Bachelor's Degree

  • Master's Degree

  • PHD/MD/JD or equivalent doctoral degree

  • How many years of experience do you have related to this position?

  • 0 to 1 Year

  • 1 to 2 Years

  • 2 to 3 Years

  • 3 to 5 Years

  • 5 to 7 Years

  • 7 to 10 Years

  • Over 10 Years

Applicant Documents

Required Documents

  • Cover Letter

  • Resume

Optional Documents