University of Pennsylvania DIRECTOR OF STUDENT INTERVENTION SERVICES in Philadelphia, Pennsylvania

DIRECTOR OF STUDENT INTERVENTION SERVICES Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Posting Details

Reference Number 85-30370


School Name Student Services

Org University Life Administration

Posted to the Web 11/08/2018

Posted Job/Salary Grade 029

Employment Type Exempt

Hours N/A

Position Type Full Time

Position Schedule 9-5; Varies

Months 12

Position Length Ongoing

Position End Date

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

Division of the Vice Provost for University Life (VPUL) is Penn’s foremost provider of student services and educational access. VPUL partners and collaborates with diverse organizations across many dimensions including: race, ethnicity, gender, sexual orientation, historical tradition, age, religion, disabilities, veteran status, interests, perspectives and socioeconomic backgrounds. We enhance the ability of nearly 25,000 undergraduate, graduate, and professional students, along with other community participants. University Life programs provide academic and career support, campus and community engagement, health and wellness programs, and much more. Our efforts help to fulfill Penn’s strategic vision of integrating knowledge across campus. VPUL is part of the Office of the Provost and includes 32 campus departments.


The Director is the principal administrator/officer in the Office of the Vice Provost for University Life for student emergencies and critical incidents and leads the Office of Student Intervention Services. The Director establishes and maintains close working relationships with Counseling and Psychological Services, Student Health Service, College Houses and Academic Services, Office of the Chaplin, Penn Police, Off Campus Living, and the twelve schools, etc. In this capacity, the Director oversees the coordination and the provision of support and advocacy services for students and/or families experiencing personal and/or social crisis. The Director supervises a team of six professional staff that provide 24-hour on-call coordination of services. The Director also consults and collaborates with offices across campus to develop and implement intervention strategies. In addition, the Director coordinates student transition from the University to external, community providers. The Director serves as a consultant for administrators and faculty regarding issues that affect the academic performance, psychological and physical well being of individual students. The Director is responsible for developing and implementing training programs designed to address mental health issues, high risk behaviors and incidents that affect the university community. The Director serves as the Vice Provost’s designee to the schools on leave of absence exit and reentry processes for students with behavioral issues that impact the University community. In cases of University wide student emergencies or critical incidents, the Director manages the process, convenes case conferences, and works with University offices to coordinate the delivery of services and follow-up. The Director serves as a core member of the University Critical Incident Stress Management (CISM) team.The Director assists the Associate Vice Provost for University Life and Vice Provost for University Life in the planning, implementation, and evaluation of programs designed to meet a wide variety of student needs and interests. In addition, the Director oversees the implementation of the Campus Emergency Procedures in situations involving students. The Director also serves as the Vice Provost’s delegate on Open Expression Policy, ensures the implementation the policy, and has oversight responsibility for Open Expression monitors.


A Bachelor’s Degree or more and 7 years to 10 years of experience or equivalent combination of education and experience is required. Advanced degree preferred. Experience in higher education and student affairs preferred.Knowledge, Skills and Abilities:Demonstrated leadership skills and organizational skills. ? Demonstrated written and oral communication skills. ? Ability to relate well to all members of the higher education community. ? Physical and emotional stamina.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Quick Link

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  • How did you hear about this employment opportunity?

  • Jobs@Penn

  • Contacted by a Penn Recruiter

  • Referred by a Penn Employee

  • Referred by a friend or family member

  • Higher Education Recruitment Consortium (HERC)

  • Inside Higher Ed


  • Other Internet Advertisement

  • Linkedin

  • Twitter

  • Other Social Media Site

  • Professional Affiliation/Trade Website

  • Diversity Association/Publication Website

  • Heard about it at a conference or career fair

  • Apple One

  • Recruitment and/or staffing agency

  • What is your highest level of education completed?

  • Less than high school education

  • High School Diploma or GED

  • Vocational or Technical School

  • Associate's Degree or Two Year College

  • Bachelor's Degree

  • Master's Degree

  • PHD/MD/JD or equivalent doctoral degree

  • How many years of experience do you have related to this position?

  • 0 to 1 Year

  • 1 to 2 Years

  • 2 to 3 Years

  • 3 to 5 Years

  • 5 to 7 Years

  • 7 to 10 Years

  • Over 10 Years

Applicant Documents

Required Documents

  • Cover Letter

  • Resume

Optional Documents