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University of Pennsylvania Program Manager, Education Policy GSE in Philadelphia, Pennsylvania

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Program Manager, Education Policy GSE

Job Profile Title

Manager C

Job Description Summary

The Penn Graduate School of Education is committed to cultivating a workplace that values equity, diversity, inclusion, and collaboration. We seek talented individuals who will help lead our efforts to create a more inclusive workplace in a community with a substantive institutional commitment to equity and justice. Diversity is prized at Penn as a central component of our mission and helps create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship.

Job Description


The Education Policy division houses two degree programs – the M.S.Ed. and the Ph.D. – and aims to equip students in these programs with the knowledge and methodological tools to understand, evaluate, and implement programs and policies that impact students and communities across the country and around the world. Working under the supervision of the Chair of the Education Policy Division and the GSE Associate Dean, the program manager is responsible for managing all divisional operations and works closely with faculty in the development and delivery of all academic functions of the division. This includes academic administration at the divisional and program levels (MSEd and PhD degrees); admissions and recruitment efforts; and overall program management. Specifically, the program manager ensures that required and elective courses are appropriately staffed and rostered, also recruiting and serving as a point of contact for part-time faculty. The program manager provides leadership in planning and oversight of divisional orientation (in collaboration with the Office of Student Services), and manages a growing portfolio of divisional initiatives in such a way as to improve student experience and enhance career exploration opportunities. The program manager serves as primary contact for Education Policy students, and advises students where appropriate, often connecting students with resources and opportunities across campus. The program manager regularly interfaces with faculty, Penn colleagues at other schools, program visitors, and alumni, as well as with students and prospective students. The program manager heads up recruitment and admissions efforts for Education Policy degree programs, in collaboration with divisional faculty and GSE Office of Admissions (which occasionally requires staffing early morning, late evening, or weekend events), including the strategic planning and implementation of divisional financial aid allocation. The program manager works with the chair to plan divisional faculty meetings, and attends these meetings and follows up on agenda items. The program manager represents the division among various GSE administrative centers via participation and leadership on committees/working groups, and serves as a liaison with many Penn and GSE administrative centers. The program manager manages budgetary process, including developing annual program budget, reconciling the budget reports, monitoring expenses, and providing regular briefings to the division chair. The program manager hires, trains, and supervises student graduate assistants (approximately 5/year), and connects students with other internship and research opportunities The program manager stewards program development and growth and gathers information necessary for short and long-term program planning; through these duties, the program manager contributes strategically to the overall development of the Education Policy division.


A Master’s degree and 5 to 7 years of experience or equivalent combination of education and experience is required as well as 3-5 years of increasing administrative responsibilities, preferably in an academic climate. Experience related to education and/or is preferred. Candidate will display superb organizational ability and an eye for detail. Candidate should demonstrate ability to prioritize and manage multiple projects; to write clearly and professionally and have experience communicating successfully to diverse groups; be able to represent faculty and degree programs at recruitment activities; to effectively interact with a wide range of stakeholders; and to support the Chair and faculty with tact, confidentiality, and judgment. Candidate must be collaborative, flexible, and work productively with diverse groups and individuals representing a broad range of constituents (e.g., students, faculty, staff, alumni, and practitioners in the field of education policy). The ability to foster a positive and productive working environment among faculty and staff is critical. Expertise working with the Microsoft Office suite, admissions and enrollment management databases, and an open willingness to learn and develop new applications are highly desired.

Candidates must submit a cover letter.

Penn GSE actively seeks and welcomes people of color, women, the LGBTQIA+ community, persons with disabilities, and people at intersections of these identities, to apply.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Graduate School of Education

Pay Range

$50,684.00 - $91,232.00

Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

  • Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

  • Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

  • Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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    The University of Pennsylvania's special character is reflected in the diversity of the Penn community. We seek talented faculty and staff who will constitute a vibrant community that draws on the strength that comes with a substantive institutional commitment to diversity along dimensions of race, ethnicity, gender, sexual orientation, age, religion, disability, veteran status, interests, perspectives, and socioeconomic status. Grounded in equal opportunity, nondiscrimination, and affirmative action, Penn's robust commitment to diversity is fundamental to the University's mission of advancing knowledge, educating leaders for all sectors of society, and public service. The University of Pennsylvania prohibits unlawful discrimination based on race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.