University of Pennsylvania SALESFORCE ADMINISTRATOR in Philadelphia, Pennsylvania

SALESFORCE ADMINISTRATOR Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Posting Details

Reference Number 07-30762


School Name Wharton School

Org Executive Education

Posted to the Web 01/10/2019

Posted Job/Salary Grade E

Employment Type Exempt

Hours N/A

Position Type Full Time

Position Schedule M-F, plus early mornings/evenings/weekends as need

Months 12

Position Length Ongoing

Position End Date

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The World’s First Business SchoolJOSEPH WHARTON, FOUNDERIn 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania.Wharton’s pioneering vision was to produce graduates who would become ‘pillars of the state, whether in private or in public life.’ The Wharton School maintains a long tradition of educating visionary business leaders in academia, business, government, and not-for-profit organizations.Today, Wharton has expanded the scope of this vision to become the most comprehensive source of business knowledge in the world – with over 225 faculty members, 95,000 alumni, 5,000 students across 10 academic departments, 20 research centers, and more than 9,000 executive education participants annually.


The Salesforce Administrator will be responsible for a 100+ and growing user-base. Liaise with all Business Units and cross-functional teams to provide Salesforce including Sales Cloud platform support, and assist with driving adoption throughout the organization. With attention to detail, a commitment to quality and a strong customer focus, continuously deliver business solutions while maintaining stability and security of existing functionality. The successful candidate must be passionate in supporting user adoption and increasing the business value of the implementation. Work with departmental technical colleagues to understand, analyze, and improve upon integrated business systems and applications. Work with a team of Salesforce administrators across the Wharton School to maintain and support the four org Wharton School Salesforce platform.


A Bachelor’s degree and 4 years of experience, or equivalent combination of education and experience. 2 – 3 years of experience as a Salesforce Administrator required. Admin (ADM201 and ADM211) certified (required).Ability to build and maintain Salesforce custom objects, formula fields, workflows, custom views, dashboards, and reports required.Must be self-motivated and a self-starter with the ability to handle multiple tasks and demands.Demonstrated ability to work in a collaborative environment to achieve agreed-upon objectives.Excellent written and verbal communication skills and the ability to communicate with all levels within the organization.Familiarity with one or more Marketing Automation platforms preferred.Knowledge of developing applications using Apex, Lightening and VisualForce preferred.Familiarity with SQL/SOQL required.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Quick Link

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  • How did you hear about this employment opportunity?

  • Jobs@Penn

  • Contacted by a Penn Recruiter

  • Referred by a Penn Employee

  • Referred by a friend or family member

  • Higher Education Recruitment Consortium (HERC)

  • Inside Higher Ed


  • Other Internet Advertisement

  • Linkedin

  • Twitter

  • Other Social Media Site

  • Professional Affiliation/Trade Website

  • Diversity Association/Publication Website

  • Heard about it at a conference or career fair

  • Apple One

  • Recruitment and/or staffing agency

  • What is your highest level of education completed?

  • Less than high school education

  • High School Diploma or GED

  • Vocational or Technical School

  • Associate's Degree or Two Year College

  • Bachelor's Degree

  • Master's Degree

  • PHD/MD/JD or equivalent doctoral degree

  • How many years of experience do you have related to this position?

  • 0 to 1 Year

  • 1 to 2 Years

  • 2 to 3 Years

  • 3 to 5 Years

  • 5 to 7 Years

  • 7 to 10 Years

  • Over 10 Years

Applicant Documents

Required Documents

  • Cover Letter

  • Resume

Optional Documents